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Compensation and Benefits Review

Director Military Family Services (DMFS) is conducting a compensation and benefits review in an effort to separate fact from fiction, and gather a compete picture of the compensation and benefits currently available to Military Family Resource Centre (MFRC) employees.

Over the past 18 months, DMFS has engaged in extensive consultations with MFRC employees about the challenges they face delivering family services. MFRC employees have noted that a lack of adequate compensation, benefits and pension plans may negatively affect their ability to recruit and retain well-qualified staff. Many stakeholders have also shared their belief that significantly disparate rates of compensation exist between MFRCs, differences which cannot be rationalized by varied costs of living or levels of responsibility.

The results of these consultations left DMFS with several questions: Are MFRC staff being compensated appropriately? Are the levels of compensation and benefits for MFRC staff inexplicably varied across Canada? If so, what can DMFS do to support MFRC Boards of Directors as they go through the process of determining compensation and benefits reflective of their organizations?

To answer these questions, DMFS has contracted an independent compensation and benefits review through Personnel Systems, an external human resources firm. This review will determine the costs of fair and equitable compensation for MFRC employees who provide the mandated services of the Military Family Services Program (MFSP) across the country.

Though determining the level of compensation and benefits of MFRC staff will remain the responsibility of the each MFRC’s Board of Directors, the compensation and benefits review will equip each board to assess whether their current compensation strategies are adequate, or whether the need for more funding should be identified to DMFS. 

The scope of the review will be twofold. MFRCs will be asked to provide information about their current compensation and benefits strategies so that their data can be compared with all 32 in-Canada resource centres. The data collected in the review will then be compared with the compensation rates of other organizations that provide family services at the local level.

These two pieces of data will give DMFS a fuller picture of the compensation and benefits strategies currently used by MFRC Boards of Directors. The findings of the review will also be presented to the Canadian Forces leadership as part of DMFS’ comprehensive analysis of the Enhancement of the MFSP. 

A representative from Personnel Systems has contacted each MFRC Board of Directors in early February, and the review will continue through March 2010. By providing compensation and benefits information quickly and accurately, MFRCs will ensure that the review will be an accurate assessment of the rates of compensation and benefits throughout the MFSP.

Governance, Pay and Benefits Update

To enhance the Military Family Services Program (MFSP), Director Military Family Services (DMFS) is considering ways to improve both its individual programs and the foundational structures that keep those programs running. Click here for more.